For security reason, please confirm that this parcel is yours. You just need to introduce the zip code or phone number of the receiver.

Post/Zip Code: or Phone Number

Your parcel was not delivered due to incomplete/incorrect address.

I confirm the address is entirely correct

Consignee Name: XXXX
Street Address:: XXXX
Post/Zip Code:: XXXX
City: XXXX
Country: XXXX

Select delivery date.

Special Instructions or Comments

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Please introduce the complete address correctly include door number and floor number if it exist.

Address

Please note that is not possible to change zip code or city, if you want to change it contact info@delnext.com

Please introduce the complete address correctly include door number and floor number if it exist.

Select delivery date.

Special Instructions or Comments

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Thank you very much for your confirmation.

We will try to deliver your parcel on the date chosen by you.

If you have any additional question please contact info@delnext.com

Our partner that will deliver your parcel is and the tracking number is 0

Visit the delivery partner's page

Select delivery date.

Special Instructions or Comments

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Special Instructions or Comments

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Thank you very much for your confirmation.

The delivery date has been updated. We will try to deliver the parcel on the selected date

If you have any additional question please contact info@delnext.com

Encomenda entregue no dia N/A às N/A

Return Confirmation

You are submitting the return request. When confirming, we will collect the item at the same place of delivery.

Are you sure you want to proceed with the return request?

For security reason, please confirm that this parcel is yours. You just need to introduce the zip code or phone number of the receiver.

Post/Zip Code: or Phone Number

Please, tell us the reason for the return

30/30 characters remaining

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Select a convenient date for Delnext to collect the item you want to return

Order Created

Product ID for reference #

Payment Due: €

Your item will be collected at the same address where it was delivered, on the date you selected. Below is the transport guide to download. Make sure that the transportation guide is glued to the outside of the returned item's packaging. The item must be properly packed for collection to be possible.

Download Label

Track your parcel

With Delnext you can find out exactly where your parcel is with our tracking system. Delnext customer service is always available if you have any questions about your shipment.